Help for Guests
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New support ticket
Check ticket status
How do I find suitable accommodation and get a quote?
How do I ask questions about my booking enquiry?
What does subject to availability mean?
Will I get a receipt for my booking?
How does the deposit system work?
How do I pay for my booking?
Where can I find the banking details?
How and to who do I pay the balance payment?
What happens when I click on the pay now (credit card) (with EFT)
What payment choices do I have?
Cancelling or changing a booking
Where do I find cancellation terms and how do I cancel a booking?